FAQ'S

  • 1. When lighting for the first time burn until wax melts across entire surface to the sides of vessel (this prevents tunneling, and creates an even burn for the duration of the candle’s ‘life’) This may take up to 2-4 hours.

    2. Trim wick to 5 mm before each burn to promote an even burn, steady flame and limit sooting/mushrooming of wick.

    3. If soot forms on the inside of  vessel, extinguish candle, wait for it to cool, then wipe with a clean damp cloth. Trim wick and relight.

    4. Keep the wax pool free of wick trimmings, matches and debris at all times.

    5. Extinguish candle with a snuffer, or dip wick into melted wax and then straighten wick to prevent smoking and also prevent hot wax from splattering. Do not blow out.

    6. Draughts decrease burn time, cause uneven burning, smoking and diminished scent throw.

    7. Efficient burning means flame is not flickering, teardrop shaped and upright.

    8. Extinguish a candle if it smokes, flickers, or the flame becomes too high. These signs indicate the candle is not burning properly and the flame isn’t controlled. Let the candle cool, trim the wick, then check for drafts before re-lighting.

    9. Maximizing scent throw – open windows/doors will disperse scent. For maximum fragrance keep closed and burn in desired space for 30 mins before entering.

    10. Always store your candles in a cool, dark and dry place. Scented candles also look great stored under a glass cloche, which also protects from dust

    11. Avoid placing your candles where they will be directly exposed to sunlight or harsh indoor lighting, such as a spotlights

    12. Your can remove dust and fingerprints from a candle by gently rubbing the surface with a piece of nylon or a soft cloth. The cloth can be dry or slightly dampened with water

    13. Always read and follow the manufacturer’s use and safety instructions carefully. Don’t burn a candle longer than the manufacturer recommends.

  • Safety Tips

      • Follow the half inch rule.

        Discontinue use of a candle when ½” of wax remains at the bottom of the jar. This will prevent possible heat damage to the counter/surface or container itself. The glass can get hot on the bottom as the flame nears the base of the jar and most of the wax has been consumed. By following this instruction, the glass will not get too hot. It is for this same reason that Yankee Candle does not endorse the use of heating surfaces or “candle warmers.”

      • For safety’s sake.

        Always burn candles well away from drafts, other heat sources, and anything flammable. Make sure burning candles are out of reach of children and pets. Never leave a burning candle unattended.

      • Always Use a Candle Snuffer

        Some people like to blow a candle out, but this can send wax and possibly embers flying. Using water to put out a candle is even worse. The mixture of cold water and hot wax can send the wax splattering everywhere, possibly leading to burns. The cold water can also be dangerous to glass candle holders, as the sudden drop in temperature can cause the glass to crack, potentially spilling hot wax everywhere. A candle snufferstarves the flame of oxygen, ensuring that it goes out gently, without giving the wax a chance to spatter. It is the safest way to douse a candle without worrying about spatter or burning one's fingers on the wick.

      • Never Leave a Candle Unattended

        It is a simple rule for anything that burns; fires should never be left unattended. This is particularly true of candles, as some can easily tip over, greatly increasing the chance of fire. The presence of pets just adds to the danger. Seconds matter when it comes to fire, and unattended fires mean that there is not one present to take action in the most important seconds. It simply is not worth the risk.

      • Do Not Rely on Candles When the Power Goes Out

        It is a common misconception that because people often used candles for light before electricity they should be the first thing to turn to for light when the power goes out. Sadly, this is not the case. Candles were only one of many lighting options used before the proliferation of the electric light, and oil lamps were much more common. In most cases, a flashlight is a much better and safer option when the power is out than a candle. This is especially important when rummaging in a closet, as the flame can catch clothing on fire, turning the minor inconvenience of a power outage into a major disaster.